The author also discussed how to develop a measurement plan. Step by step, Paine listed and defined how to achieve success in each step. The seven steps are a walk-through of how to achieve a company goal. It gives professionals a checklist that will better align what needs to be done and the actions needed to be taken. Here are the seven steps:
- Define Your Goals and Objectives.
- Define Your Environment, Audience and Influence.
- Define Your Investment.
- Determine Your Benchmarks.
- Define Your Key Performance Indicators.
- Select the Right Measurement Tool.
- Analyze Data
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